SIA “i-Dā” (hereinafter referred to as the brand name “Baltic Nature Adventures“) is committed to protecting your personal information. We want you to understand our Privacy Policy and what it means to you. If you have any questions about our Privacy Policy, you can contact us at i-da@i-da.lv or through the contact information posted below.
This Privacy Policy applies to the information collected via domains https://balticnatureadventures.com, https://idaadventures.com, www.escaperies.com, our online booking systems, email, phone, in person, and via travel agents.
What is personal information, and how do we use or disclose it?
Personal information is information about an identifiable individual and includes your name, contact information, travel itinerary, and other information described below.
Travel Planning Services and Booking Travel
Baltic Nature Adventures may collect, use, or disclose your personal information, either directly or through our agencies and booking partners, for the purposes of planning your travel and, if applicable, offering or booking travel services on your behalf. This may include your name, age, address, phone number, email address, emergency contact information, passport information, travel medical information (where required), insurance details, ISIC information (where applicable), nationality, residency, nutrition preferences, trip evaluations, travel and accommodation preferences, comments you provide us, trip destination information, and payment-related information.
This personal information enables us to provide you with trip information, plan your travel, book tours and experiences, arrange accommodations, process payments, and offer similar travel services.
If you book with Baltic Nature Adventures or request a travel plan, we may rely on local service providers. In such cases, we may need to share your personal information with these service providers for the delivery of travel services. By booking with us, you consent to this collection, use, and disclosure of your personal information.
Additional Uses of Your Personal Information
Your personal information may also be used for the following purposes:
- Understanding your needs and determining eligibility for our products and services;
- Informing you about our offerings or those of our partners (where valid consent is given);
- Providing ongoing service and support;
- Ensuring the safety and security of our clients and services;
- Managing internal accounting and administration;
- Complying with legal, regulatory, and immigration requirements.
Travel Agents and Agencies
Baltic Nature Adventures collects personal information from agents and agencies as required to prepare travel plans and process bookings. If you are an agent travelling with us, we may also collect employment-related information to confirm eligibility for travel-industry promotions.
Contests and Newsletters
We may collect personal information such as your name, address, phone number, and/or email address if you enter a contest, subscribe to our newsletter, or request materials. This information is used to administer contests or provide requested information.
Employment
Baltic Nature Adventures collects personal data from job applicants to assess suitability for employment. This may include contact details, education and work history, legal eligibility, and background checks.
Service Provider Arrangements
In addition to travel service providers, we may transfer your personal data to third-party providers for functions such as payment processing, customer support, email communications, advertising, or contest management. These providers may be located in the EU or other jurisdictions. They are authorized to use your data solely for the contracted purposes.
European Residents: Transfers of Data Outside Europe
If you reside in the UK, EU, or EEA, we may transfer your data outside these regions when necessary (e.g., to foreign travel suppliers). We will take reasonable steps to ensure your privacy rights are protected.
Sale of Business
Your data may be transferred as part of a business merger or sale, including during insolvency or bankruptcy proceedings.
Legal and Compliance
We or our providers may disclose your data in response to legal requirements or in connection with investigations, legal claims, or protection of rights, persons, or property.
How is your personal information protected?
We use reasonable administrative, technical, and physical safeguards to protect your data against unauthorized access, use, or disclosure. While we strive for security, no online system can guarantee 100% protection.
We retain personal information only as long as necessary for the purposes stated or as required by law.
Can I access my information, and whom do I contact for more information?
You have the right to access and correct your personal data, subject to legal exceptions. Please get in touch with us at i-da@i-da.lv. We may require proof of identity before processing such requests.
If you are a resident of the UK, EU, or EEA, you also have the right to:
- Know how long your data will be retained or the criteria used to determine retention;
- Request deletion of your data (subject to legal obligations);
- Object to or restrict the processing of your data;
- Receive a portable copy of your data;
- Lodge a complaint with a supervisory authority (e.g., Latvian Data Protection Inspectorate).
Website Policies and Cookies
Our website uses cookies to enhance your browsing experience. Cookies allow us to recognize your device and personalize content. You can modify your browser settings to refuse cookies, though this may limit website functionality.
Third-Party Cookies
Third-party vendors display Baltic Nature Adventures ads across the internet using cookies based on your previous visits. You may opt out of third-party ad cookies by visiting the Network Advertising Initiative opt-out page.
We may also use third-party tools to analyze website usage and improve user experience.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website. Please review this policy periodically to stay informed about how we handle your personal data.